Providing a Higher Level of Service - Presley & Partners - Presley & Partners

Providing a Higher Level of Service

CHALLENGE
House of Color is an independent retailer in Comox Valley that specializes in providing home project expertise and supplies to the do-it-yourselfers of the area. For 55 years and through two generations of family ownership, they have taken pride in providing their customers the right products and insights they need to create results that both impress and inspire. Based on their decades serving the region, the owners have become experts on what constitutes great customer service and seek to work only with those who understand this concept as well.

SOLUTION
When looking for an accounting firm that could provide the necessary skills and knowledge along with the level of personal attention they provide their own customers, they discovered Presley & Partners. “We needed someone who could assist us with a variety of accounting and business issues,” says Michael Smale, President of House of Color. “Not only did we need someone who could help us with financial statements and corporate tax for the business, we also needed some guidance on the best technology systems for the company as well as assistance with our personal taxes. With Presley & Partners, we got great service and expert help for every area with one call.”

RESULT
A partner to House of Color for over a decade, Presley & Partners is still providing Michael and his team with the high standard of service they have come to expect. “We enjoy working with the team at Presley & Partners. I know they have our best interests at heart and will work hard to ensure everything is in place to help our business continue to grow and succeed.”

To download this case study as a PDF, click here.